DENSO U.S. Companies: COVID-19 Benefits Summary, Resources
Blue Cross Blue Shield/Health Benefits
- Providing full cost coverage of medically necessary COVID-19 tests and treatment prescribed by physicians, following CDC guidelines. This includes temporarily waiving the deductible, copays and coinsurance for COVID-19 testing and treatment through June 30.
- Waiving prior authorizations for diagnostic tests and for covered services related to COVID-19 that are medically necessary, if the physician follows the CDC guidelines in prescribing tests.
- Waiving cost-sharing for Blue Cross Online Visits (telemedicine) through June 30. This service allows you to consult with physicians from your home using a computer, smartphone, tablet or telephone.
- Providing Coronavirus FAQs for members
Mobile* – Download the BCBSM Online Visits app
Web* – Visit www.bcbsmonlinevisits.com
Phone – Call 1-844-606-1608 (available 24/7)
*Add your Blue Cross health care plan information and service key BLUE (will ensure you see the services covered by your health plan).
OptumRx
- Early refill restrictions have been removed to allow earlier refills for maintenance medications.
- Prior authorizations that are due on or before May 1, will be extended for an additional 90 days from the current due date.
- Refill quantity limits for some specialty medications will be increased up to an additional supply for 30-90 days.
OptumRx is experiencing a higher than normal call volume. For support or to request an extra refill of your medication, members should go online to “My Prescriptions” at optimrx.com or call 855-41-DENSO and use the automated voice system.
DENSO Benefits Helpline
Available to assist associates and their families with health care related questions.
Phone – Call 1-855-311-2115 (Mon.-Fri., 8 am – 6 pm ET)
Email – denso@benefitadvocates.net
Employee Assistance Program
BHS is providing temporary coverage of some outpatient telepsych services for all covered members through May 31, 2020. In addition. BHS provides virtual group recovery meetings for ongoing support. For details, visit the DENSO Benefits website.
Additional Resources on DENSO Benefits Website
- Go to www.densobenefits.com
- Enter Username/Guest Key: denso
- Click on “COVID-19” at top of page