Good afternoon DMMI family,
It’s official! As per Governor Whitmer’s executive order, we will begin preparing to support our customers beyond service parts and medical devices next week.
Many associates have been hard at work to get our facility ready for the initial return to work. Our entrance screening processes are intact. Physical barriers have been installed to separate works stations and desks. X’s have been placed in common areas to remind us to keep social distance. And after many weeks of shortages, hand sanitizer, masks and other supplies are back in stock. I’m really looking forward to seeing all of you again soon.
In the spirit of learning as we go, we know we will continue to learn and make improvements as our new systems are tested. We have planned and prepared, but it’s impossible to predict every challenge. So, I am asking everyone to please:
TURNING THE DIAL, NOT FLIPPING A SWITCH
There is no magical switch to flip to take us back to March 20. Instead, we will gradually turn the dial and progress through a phased approach based on the best information and data we have available. We will be safe AND support our customers. We can and must do both.
Finally, on Monday we will have our 3rd Virtual Town Hall. We plan on discussing the items I have mentioned in today’s note as well as addressing questions we have received about health, safety, pay, and more. Please join!
Have a blessed weekend!